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EXCEL London | 09 - 10 JUNE, 2020

FeedbackNow by Forrester


Turn Customer Feedback Into Action With FeedbackNow by Forrester.

FeedbackNow by Forrester gives brands the ability to monitor, analyse and act on a continuous stream of customer and passenger feedback, enabling teams to make seamless improvements to the experiences they provide.

Customers can notify businesses of areas of delight or frustration in the moment using a simple and powerful feedback system of red, yellow, and green. Businesses are given this feedback in real-time to view trends and action improvements to the highlighted experiences and operations via FeedbackNow’s intuitive platform and advanced alerting system.

FeedbackNow by Forrester is designed to help you deliver impact across your organization and enables to consistently deliver excellent experience.



Latest British-Irish AIRPORTS EXPO News

EXPO 2020 launches 4-airport “Hosting Coalition” demonstrating unity of purpose

EXPO 2020 launches 4-airport “Hosting Coalition” demonstrating unity of purpose

The 2020 British-Irish Airports EXPO is relocating to ExCel, the UK’s most prestigious event location, centrally placed in Docklands between Canary Wharf and London City Airport. Indeed, London City Airport is one of the core airport partners along with Heathrow,...

Dion Dublin at the British-Irish Airports EXPO!

Dion Dublin at the British-Irish Airports EXPO!

Ex-Premiership and “Homes-Under-the Hammer” star will tour EXPO and be interviewed live on stage This year’s celebrity signing for the British-Irish Airports EXPO tour and on-stage interview is the ex-Premier League striker and “Homes-Under-the Hammer” star Dion Dublin. In a...

Multevo Helps Make It A World’s First For Newcastle International Airport

Multevo Helps Make It A World’s First For Newcastle International Airport

Newcastle International Airport will be the first airport in the world to take delivery of a Paxlift, the new generation of Ambulift. ‘Our reduced mobility passengers are important to us and we want to offer them the best travelling experience...