Turn Customer Feedback Into Action With FeedbackNow by Forrester.
FeedbackNow by Forrester gives brands the ability to monitor, analyse and act on a continuous stream of customer and passenger feedback, enabling teams to make seamless improvements to the experiences they provide.
Customers can notify businesses of areas of delight or frustration in the moment using a simple and powerful feedback system of red, yellow, and green. Businesses are given this feedback in real-time to view trends and action improvements to the highlighted experiences and operations via FeedbackNow’s intuitive platform and advanced alerting system.
FeedbackNow by Forrester is designed to help you deliver impact across your organization and enables to consistently deliver excellent experience.
