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“Accessible Airport” – the 2nd Airport Accessibility Conference Agenda


Tuesday 11th June 2019 - Day 1


| Tuesday 11th June 10:30 - 12:00

Is airport accessibility tangibly improving and is progress accelerating?

Key Session 1

Keynote:

Launch of the new CAP 1228: “The measures necessary to ensure that the rights of disabled persons and persons with reduced mobility are respected”

Consumers and Markets Director
Paul Smith

Consumers and Markets Director
UK Civil Aviation Authority


Special Guest Presentation

“Talking in a personal capacity about my own experiences and conclusions about what needs to be done”

BBC Security Correspondent, journalist and author
Frank Gardner OBE

BBC Security Correspondent, journalist and author
BBC


Further positions and panel debate with:

Accessibility and Assistance Manager
Celine McGuigan

Accessibility and Assistance Manager
easyJet

Accessibility Manager
Sara Marchant

Accessibility Manager
Gatwick Airport

Chair
Keith Richards

Chair
Disabled Persons Transport Advisory Committee

Ferry and Aviation Workstream Lead and Vice Convenor
Hilary Stubbs

Ferry and Aviation Workstream Lead and Vice Convenor
Moblility and Access Committee for Scotland


Positive outcomes emerging from accessibility audits of the three NI airports

Head of Transport Policy
Richard Williams

Head of Transport Policy
Consumer Council Northern Ireland



| Tuesday 11th June 13:30 - 14:30

Providing support and reassurance through the security process – the most complex airport touchpoint in the vulnerable traveller process

Key Session 2

Director Aviation Security
Peter Drissell

Director Aviation Security
Civil Aviation Authority

Head of Security Operations
Scott Fuller

Head of Security Operations
Heathrow Airport

General Manager
Libby Herbert

General Manager
Colostomy UK

Customer Services and Security Director
Fiona Wright

Customer Services and Security Director
Manchester Airport



14:30 - 15:00
Coffee Break
| Tuesday 11th June 15:00 - 16:30

Winning hearts and minds: how training and culture change will power instant improvement

Key Session 3

Defining presentation:

Chair of the
Ian Sherriff

Chair of the
Prime Minister’s National Air Transport Dementia Group

Customer Services Coordinator
Christina Smith

Customer Services Coordinator
Liverpool John Lennon Airport

Head of Innovation & Regulatory Compliance
Samantha Saunders

Head of Innovation & Regulatory Compliance
OmniServ


The RNIB-Gatwick showcase “a perfect example of how collaboration breeds innovation and improvement.”

A joint presentation with:

Paralympian, Director and Strategic Relationships Executive
Marc Powell

Paralympian, Director and Strategic Relationships Executive
RNIB

Accessibility Manager
Sara Marchant

Accessibility Manager
Gatwick Airport


| Tuesday 11th June 16:30 - 16:30

The Great Accessibility Ideas and Innovations Workshop Part 1

The easyTravelseat: wheelchair transfers with safety, dignity and comfort

Founder and Director
Josh Wintersgill

Founder and Director
easyTravelseat


Joint presentation:

Founder & CEO
Gavin Neate

Founder & CEO
Neatebox

Director of Airport Solutions
William L. Neece

Director of Airport Solutions
Ozion Airport Software


Raising the profile and provision for deaf travellers

Co-founder
Mark Applin

Co-founder
Signly

Nine million people in the UK are deaf or hard of hearing, and many have British Sign Language as their first language (in preference to reading). Signit was commissioned by the Rail Safety and Standards Board and includes a Deaf Awareness Workshop and the Signit App to improve communication between rail colleagues and deaf passengers.

More Innovations Workshop contributions invited and to be confirmed.


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