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“Accessible Airport” – the 2nd Airport Accessibility Conference Agenda
Tuesday 11th June 2019 - Day 1
Is airport accessibility tangibly improving and is progress accelerating?
Key Session 1
Launch of the new CAP 1228: “The measures necessary to ensure that the rights of disabled persons and persons with reduced mobility are respected”
Consumers and Markets Director
Civil Aviation Authority
Special Guest Presentation
“Talking in a personal capacity about my own experiences and conclusions about what needs to be done”
Frank Gardner OBE
BBC Security Correspondent, journalist and author
Positive outcomes emerging from accessibility audits of the three Northern Ireland airports
Head of Transport Policy
Consumer Council Northern Ireland
Further positions and panel debate with:
Accessibility and Assistance Manager
Disabled Persons Transport Advisory Committee
Ferry and Aviation Workstream Lead and Vice Convenor
Mobility and Access Committee for Scotland
Providing support and reassurance through airport security – the most complex touchpoint in the vulnerable traveller process.
Key Session 2
Director Aviation Security
UK Civil Aviation Authority (CAA)
Head of Security Operations
Customer Services and Security Director
Winning hearts and minds: how training and culture change will power instant improvement
Key Session 3
Academic Partnership Lead for Dementia, Faculty of Medicine & Dentistry
Plymouth University Transport Dementia Group
Customer Services Executive
Liverpool John Lennon Airport
Head of Innovation & Regulatory Compliance
The RNIB-Gatwick showcase “a perfect example of how collaboration breeds innovation and improvement.”
A joint presentation with:
Paralympian, Innovation through partnerships
The Great Accessibility Ideas and Innovations Workshop Part 1
The easyTravelseat: wheelchair transfers with safety, dignity and comfort
Founder and Director
‘Welcome’ – Revolutionising Passenger Interactions (in partnership with Edinburgh Airport and Omniserv).
Founder & CEO
Redefining the PRM Management Framework
William L. Neece
Director of Airport Solutions
Ozion Airport Software Europe
Raising the profile and provision for deaf travellers
New, innovative technology solutions, improving the airport experience for people with reduced mobility or a hidden disability
Nine million people in the UK are deaf or hard of hearing, and many have British Sign Language as their first language (in preference to reading). Signit was commissioned by the Rail Safety and Standards Board and includes a Deaf Awareness Workshop and the Signit App to improve communication between rail colleagues and deaf passengers.
More Innovations Workshop contributions invited and to be confirmed.
- EXPO 2020 launches 4-airport “Hosting Coalition” demonstrating unity of purpose
- Dion Dublin at the British-Irish Airports EXPO!
- Multevo Helps Make It A World’s First For Newcastle International Airport
- RNIB and London Gatwick to present “perfect” collaboration at CAA co-organised “Accessible Airport Conference”
- EXPO host Heathrow announces Flybe Guernsey route